Frequently Asked Questions

Physiotherapy is a healthcare profession that helps restore movement and function when someone is affected by injury, illness, or disability. At Kinesio Rehab, we use hands-on manual therapy, exercise, and education to help you recover and prevent future problems.

No, you don't need a doctor's referral to see us. You can book directly with Kinesio Rehab. However, if you have insurance coverage, check with your provider as some may require a referral for claims.

Each physiotherapy session typically lasts 45-60 minutes. This gives us enough time for proper assessment, hands-on treatment, exercise instruction, and education about your condition.

This varies depending on your condition, severity, and goals. Some people feel better after 3-4 sessions, while others may need 8-12 sessions or more. We'll discuss this during your first assessment and regularly review your progress.

Wear comfortable, loose-fitting clothes that allow easy movement. For example, shorts and a t-shirt are perfect. This helps our physiotherapist assess your movement and provide better treatment.

You can book an appointment by WhatsApp or calling us at +60129349471. You can also email us at enquiries@kinesiorehab.com.my. We'll find a time that works best for you!

We're open Monday to Friday from 9am to 8pm, and Saturday from 9am to 6pm. We're closed on Sundays and public holidays. For home visits, we can arrange within these hours, or sometimes arrange appointments outside these hours.

Each physiotherapy session typically lasts 45-60 minutes. This gives us enough time to properly assess your condition, provide treatment, and teach you exercises. Your first session might be a bit longer as we'll need to do a thorough assessment.

You might feel some discomfort during treatment, especially if you're dealing with pain or stiffness. However, we work within your comfort level and communicate throughout the session. Any discomfort should be manageable and temporary.

Wear comfortable, loose-fitting clothes that allow easy movement. For lower body problems, wear shorts or loose pants. For upper body issues, wear a t-shirt or tank top. Bring sports shoes if you have them.

Your first visit includes a detailed assessment where we discuss your medical history, current symptoms, and goals. We'll examine your movement, strength, and flexibility. Then we'll explain your condition and start your personalized treatment plan.

This depends on your specific condition and how your body responds to treatment. Some people feel better after just a few sessions, while others might need several weeks. We'll regularly check your progress and adjust the treatment plan as needed.

Yes! Kinesio Rehab offers premium home physiotherapy services across Klang Valley and Selangor. This is perfect if you can't travel to our clinic, prefer privacy, or need post-surgery care at home. Learn about our home visit service.

We cover major areas including KL City, Mont Kiara, Bangsar, Damansara Heights, Subang Jaya, Petaling Jaya, Shah Alam, Cyberjaya, and many other locations across Klang Valley & Selangor. Contact us to confirm if we serve your area.

Absolutely! We provide the same quality hands-on treatment at your home. In fact, treating you in your own environment can be more effective as we can address real-life movement challenges.

We mainly offer 2 types of services – rehabilitation, and preventive care. We treat a wide range of conditions including back pain, neck pain, shoulder problems, knee injuries, sports injuries, post-surgery recovery, stroke rehabilitation, and many more. For preventive care, we also provide maintenance programs for the elderly, functional fitness and weight loss programs. View all conditions we treat.

Yes! We specialize in pain management and have helped many people with chronic pain conditions. Using manual therapy techniques and personalized exercise programs, we can help reduce your pain and improve your quality of life.

Absolutely! We treat all types of sports injuries and help athletes get back to their sport safely. Whether you're a weekend warrior or a professional athlete, we'll help you recover and prevent future injuries. Learn about our sports injury physiotherapy.

Many patients start feeling better after just a few sessions, but this depends on your condition and how long you've had it. Some people notice improvements immediately, while others may take a few weeks. We'll track your progress throughout your treatment.

Yes, home exercises are an important part of your recovery. We'll teach you simple exercises that you can do at home to speed up your healing and prevent future problems. Don't worry – we'll make sure you understand how to do them properly!

Absolutely! One of our main goals is to prevent future injuries. We'll teach you proper body mechanics, strengthening exercises, and lifestyle changes that can help keep you healthy and pain-free long after your treatment ends.

Yes! If you've had surgery and need outpatient physiotherapy, your medical insurance, corporate health insurance, travel insurance, or government insurance (Selcare) may cover your sessions. We operate on a pay-and-claim basis — you pay per session and we provide official receipts for your insurance claim. Learn more about insurance coverage.

We have experience with Prudential, AIA, Zurich, and Great Eastern for medical card insurance; PMCare, MyCare, Mediexpress, HealthMetrics, and HealthConnect for corporate insurance; and Selcare for government insurance. Coverage depends on your specific plan — check with your provider before starting treatment.

Yes, Kinesio Rehab is a Selcare panel provider. Government servants with Selcare coverage can apply for approval through Selcare, and once approved, begin physiotherapy treatment at our clinic. View full insurance details.

Yes! We provide physiotherapy rehabilitation for international patients who come to Malaysia for surgery and need post-operative rehab. We serve patients from Indonesia, Saudi Arabia, Western countries, and more. Learn about our medical tourism services.

Absolutely. We offer home visit physiotherapy to hotels, serviced apartments, Airbnbs, and private residences across the Klang Valley and Selangor. This is popular with medical tourists who prefer treatment at their accommodation. Learn about home visits.

We accept cash, e-wallet and online bank transfers. For your convenience, you can also pay through online banking or e-wallet services. We'll provide you with a receipt for your records.

Treatment costs vary depending on the type of service and whether it's at our clinic or a home visit. Please call us at +60129349471 for specific pricing information. We believe in transparent pricing with no hidden fees.